SP Plumbing & Heating are a dedicated team of professionals and our aim is to provide the highest level of expertise of plumbing and heating within our field.
We are customer care driven. Our commitment is to ensure that our service delivery is totally "customer focused" and we pride ourselves on our outstanding customer service. Our customers are at the heart of everything we do therefore it is essential that they are satisfied with our workmanship.
However, we understand that problems can arise and can result in dissatisfied customers. lf you have a query or complaint this can be addressed by emailing firstname.lastname@example.org
or contacting us on 02890 8!2067 or alternatively 07770 302488.
o All matters will be addressed in a professional and confidential manner o We will let you know when we have received your query
o We will make contact with you to seek clarification on any points where necessary o Fully investigate the complaint
o Endeavour to return phone calls/emails as soon as possible
o Do everything we can to resolve the matter as quickly and professional as possible
o You will receive contact from us regularly informing you of progress throughout.